WILLOW wardrobes are curated over time and pieces from sharp tailoring to tactile knitwear are designed to become wardrobe foundations and collectable statements. Honouring each garment means knowing how to properly take care of it, from wash, to storage and wear.

Our concierge team is available to assist with product care queries, repairs and alterations, to ensure your pieces last a lifetime. Your journey with us doesn’t end after your purchase.

Leather

Leather pieces are designed to soften with age, beautifully marked by moments in time. To maintain the best condition we recommend:

  • Avoiding direct or prolonged exposure to sources of light and heat.
  • Storing your garment in a dry, cool space.
  • Investing in a leather conditioner which can be used sparingly throughout the year to nourish the material.
  • If your garment gets wet, remove excess moisture gently with a cloth and let it dry at room temperature.
  • Your leather pieces shouldn’t need to be ironed; however, if they do, ensure minimal steam is applied.
  • Avoid contact with water, oils, perfumes and cosmetics.


Knitwear

The natural fibres of knitwear mean you won’t need to do much to maintain the shape and texture of your favorite pieces. We recommend:

  • Folding your pieces and storing them on a flat surface. Avoid folding alongside garments with zips or metallic features to prevent pulling of the fabric.
  • Handwashing your pieces inside out with gentle detergent in cold water. Avoid wringing dry; instead, pat excess water from the garment before placing it on a flat surface to dry.
  • Pilling is a natural occurrence that may be reduced by avoiding excessive friction against knit garments.
  • Avoid contact with water, oils, perfumes and cosmetics.


Denim

Denim is the hardest working segment in your wardrobe and requires very minimal attention when it comes to washing and storing. We recommend:

  • Ahead of your first wear, washing your denim in cold water using a gentle detergent.
  • Denim naturally transfers its indigo dye to lighter materials, so this additional step will help prevent that process.
  • Denim doesn’t need to be washed frequently. Hang denim garments between wears to assist with ventilation.
  • If your denim pieces do require cleaning, wash them inside out with cold water and steam after washing to soften the fabric.

Level 2, Shop 50
287 Lonsdale Street
Melbourne, VIC, 3000
Ph: +61 3 8637 0584

Level 1
310 Bourke Street Mall
Melbourne, VIC, 3000

Chadstone Shopping Centre
Ground Floor
1341 Dandenong Road
Chadstone, VIC, 3148

Level 4, Westfield
500 Oxford Street
Bondi Junction, NSW, 2022

Level 2
86 Castlereagh Street
Sydney, NSW, 2000

All Stores

    VIC

    NSW

VIC

1

Willow Boutique- Emporium Melbourne

Level 2, Shop 50
287 Lonsdale Street
Melbourne, VIC, 3000
Ph: +61 3 8637 0584

2

David Jones - Bourke Street Mall

Level 1
310 Bourke Street Mall
Melbourne, VIC, 3000

3

David Jones - Chadstone

Chadstone Shopping Centre
Ground Floor
1341 Dandenong Road
Chadstone, VIC, 3148

NSW

4

David Jones - Bondi Junction

Level 4, Westfield
500 Oxford Street
Bondi Junction, NSW, 2022

5

David Jones - Elizabeth Street

Level 2
86 Castlereagh Street
Sydney, NSW, 2000