Australian Orders Orders over $300 receive complimentary express shipping (1 to 2 business days) using Australia Post.
Orders less than $300 are $10 for standard shipping (2 to 8 business days) or $15 for express shipping.
International Orders $15 for standard international shipping (5 to 9 business days).
Processing Times Orders are dispatched within 1 to 2 business days. During a high demand period such as a sale or promotional event, please allow an additional 1 to 2 days for your order to be processed and dispatched.
Order Tracking Once your order has been dispatched you will receive a shipping confirmation e-mail with a tracking number for your parcel.
If you have an order with multiple items, they may be dispatched from different locations. In this instance, your order will be split into multiple shipments under different tracking numbers and you will receive a separate email notification for each shipment. There are no additional shipping charges applied to split orders.
International Taxes and Duties International orders may be subject to tax, customs duties or other fees in their destination country. These are the responsibility of the customer. We recommend contacting your local customs office for an estimate of any potential fees.
WILLOW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
