Refundid Returns Request

If your Willow piece is not quite right, select a return method below to request a return.

Instant refund with Refundid

Step 1: Enter your details below to get started

Returns

Please enter your order details to access your refund now

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Step 2: Once you've lodged your return, print off your shipping label and attach it to your return

Step 3: Drop your package off at the closest drop-off point

 

Normal refund, exchange or store credit

If your Willow piece is not quite right, complete the form below to request a return. We will endeavor to respond within 2 business days. 

Level 4
500 Oxford Street
Bondi Junction, NSW, 2022

Level 2
86 Castlereagh Street
Sydney, NSW, 2000

Chadstone Shopping Centre
Ground Floor
1341 Dandenong Road
Chadstone VIC 3148

Pacific Fair Shopping Centre
Ground Floor
Hooker Boulevard
Broadbeach, QLD, 4281

Adelaide Central Plaza
Level 1
100 Rundle Mall
Adelaide, SA, 5000

All Stockists

    NSW

    VIC

    QLD

    SA

NSW

1

David Jones - Bondi Junction

Level 4
500 Oxford Street
Bondi Junction, NSW, 2022

2

David Jones - Elizabeth Street

Level 2
86 Castlereagh Street
Sydney, NSW, 2000

VIC

3

David Jones - Chadstone

Chadstone Shopping Centre
Ground Floor
1341 Dandenong Road
Chadstone VIC 3148

QLD

4

David Jones - Pacific Fair

Pacific Fair Shopping Centre
Ground Floor
Hooker Boulevard
Broadbeach, QLD, 4281

SA

5

David Jones - Rundle Mall

Adelaide Central Plaza
Level 1
100 Rundle Mall
Adelaide, SA, 5000