Returns Request

If your Willow piece is not quite right, select a return method below to request a return.

Instant refund with Refundid

Step 1: Enter your details below to get started

Returns

Please enter your order details to access your refund now

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Step 2: Once you've lodged your return, print off your shipping label and attach it to your return

Step 3: Drop your package off at the closest drop-off point

 

Normal refund, exchange or store credit

If your Willow piece is not quite right, complete the form below to request a return. We will endeavor to respond within 2 business days.